Last updated: July 9, 2026
AskEvo LLC ("AskEvo", "we", "us") is a company based in Idaho, USA. We operate askevo.ai, including the Evo AI assistant, image generation, voice generation, speech-to-text, video generation, and related products such as the AdReel early-access waitlist. This policy explains what information we collect, how we use it, and the choices you have.
Account information: your email address and a password (stored in hashed form - we cannot see your password). Content you provide: chat messages and prompts, files and audio you upload, and the content our tools generate for you. Payment information: payments are processed by Stripe. We receive transaction confirmations and maintain your credit balance. We never receive or store your full card number. Support and waitlist submissions: your name, email address, and message when you contact support or join a waitlist. Usage data: basic technical information such as IP address, browser type, and timestamps, collected by our hosting infrastructure for security and reliability.
We use your information to: provide and operate the services; generate the AI outputs you request; process purchases and maintain your credit balance; respond to support requests; send service communications (such as early-access notifications you signed up for); protect against fraud, abuse, and security issues; and improve the services.
To fulfill your requests, your content is processed by third-party AI providers acting on our behalf: Anthropic (chat), Stability AI (image generation), ElevenLabs (voice generation), OpenAI (speech-to-text), and fal.ai (video generation). We also use Stripe (payment processing), Resend (transactional email), and cloud hosting and database providers such as Vercel to run the service. We do not sell your personal information, and we do not show advertising in our products.
We keep your information while your account is active. You can delete individual chats or use the delete-all feature inside the app at any time. To request deletion of your entire account and associated data, email support@askevo.ai. Certain records, such as transaction history, may be retained where required for legal, tax, or accounting purposes.
You may request access to, correction of, or deletion of your personal information by emailing support@askevo.ai. Depending on where you live (for example, California or the EEA/UK), you may have additional rights under local law. We honor valid requests and typically acknowledge them within 1-3 business days.
We use essential cookies to keep you signed in and to operate the service. We do not use advertising cookies.
Our services are not directed to children under 13, and you may not use them if you are under 13. If you are under 18, you may use the services only with the permission of a parent or legal guardian.
We use reasonable technical and organizational measures to protect your information, including encryption in transit and hashed password storage. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
We may update this policy from time to time. When we do, we will post the updated version on this page with a new "Last updated" date. Your continued use of the services after an update means you accept the revised policy.
Questions about this policy or your data? Email support@askevo.ai. AskEvo LLC, Idaho, USA.